NuArx Support

How can we help you?

TECHNICAL HELP

PCI COMPLIANCE HELP

BILLING & ACCOUNT HELP

Technical Support | IT Service Desk

If you’re in need of assistance, let us know!
NuArx Support is here to help.

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NuArx’s Service Desk has been recognized as one of the top support centers based on customer satisfaction data collected through the HDI Customers Satisfaction Index (CSI) Service, a third-party tool that tracks and trends customer satisfaction from year to year.

Firewall Change Request Form

CUSTOMER TESTIMONIALS

Little Caesars

“You ensured me we had the right product for each stage of our situations (multiple locations, some with POS and some without, various switches, etc).”

Timothy
Little Caesars

Auntie Anne's

“Even though we had a really tight time frame, NuArx was able to get us everything we needed on schedule.”

Justin
Auntie Anne’s

Jimmy Johns

“NuArx has helped me learn the PCI compliance procedures and how to stay compliant.”

Sumar
Jimmy Johns

AeroCare

“The Meraki roll out has gone extremely well for us, and that’s a testament to the whole NuArx team.”

Joey
AeroCare

Auntie Anne's

“I just had a last-minute install and wanted to let you know that your team has been wonderful and got me set up quickly and just in time for my store opening.”

Perry
Auntie Anne’s

BILLING / ACCOUNT HELP

CUSTOMER PAYMENT CENTER

SETUP AUTOPAY

OTHER BILLING INQUIRIES

24/7 Support

NuArx is committed to delivering highly attentive, personal support to all of our customers, providing three methods for you to contact us:

Phone: 877.556.8279
Contact Support

NuArx’s Service Desk has also been recognized as one of the top support centers based on customer satisfaction data collected through the HDI Customers Satisfaction Index (CSI) Service, a third-party tool that tracks and trends customer satisfaction from year to year. The HDI CSAT Elite 50 recognizes outstanding technical service and support centers around the world. Read what some of our satisfied customers say about the NuArx Service Desk.

Frequently Asked Questions

This is a placeholder for the support page.
It’s all about support. Let’s get it DONE.

How to setup a scan?

It’s not hard. Let’s work together to make this happen. First,

What is LMS and how do I learn it?

LMS stands for “Learning Management System” and it is a resource for helping you with PCI compliance.

Filling out your SAQ

You want to be PCI Compliant to protect your brand. So, you NEED to fill out your SAQ. It’s not hard, but it can be time consuming. Let’s walk through it together. First… watch the video. 🙂