NuArx Support Team
Login to MyNuArx to see your up-to-date status or our billing portal to easily make direct payments online.
24 / 7 x 365 Service Desk
NuArx’s Service Desk has been recognized as one of the top support centers based on customer satisfaction data collected through the HDI Customers Satisfaction Index (CSI) Service, a third-party tool that tracks and trends customer satisfaction from year to year.
Frequently Asked Questions
How do I make a payment?
To make a payment, please login to our Payments Portal. You will need your MyNuArx portal username and password. If you have difficulty logging on, please contact our Support team at 877.556.8279 (select Option 1).
How do you set up automatic payments (auto-pay)?
Automatic payments repeat according to a set schedule and are processed electronically. To set-up recurring payments, please e-mail at support@nuarxinc.com.
Include your NuArx account number(s) to ensure prompt attention.
I need help with a billing issue or concern.
If you have billing inquiries, please contact us at or e-mail at support@nuarxinc.com.
Include your NuArx account number(s) to ensure prompt attention.
I need to make a change to my firewall.
Please complete our firewall change request form no later than 24-hours prior to the scheduled implementation.
24/7 Support
NuArx is committed to delivering highly attentive, personal support to all of our customers, providing three methods for you to contact us:
Phone: 877.556.8279
Contact Support
NuArx’s Service Desk has also been recognized as one of the top support centers based on customer satisfaction data collected through the HDI Customers Satisfaction Index (CSI) Service, a third-party tool that tracks and trends customer satisfaction from year to year. The HDI CSAT Elite 50 recognizes outstanding technical service and support centers around the world. Read what some of our satisfied customers say about the NuArx Service Desk.